Bintra respects the privacy of all users of our website and ensures that the personal information you provide is treated confidentially. We use your information to process orders as quickly and easily as possible. For the rest, we will only use this data with your permission. Bintra will not sell your personal information to third parties and will only make it available to third parties involved in processing your order.

Bintra uses the collected data to provide its customers with the following services:

• If you place an order, we need your name, email address, delivery address and payment details to process your order and to keep you informed of its progress.
• To make shopping as pleasant as possible, we store your personal data and data relating to your order and the use of our services with your permission.
• We use your data to inform you about the development of the website and about special offers and promotions. If you no longer wish to receive this, you can let us know by sending an e-mail to customerservice@netwerkkabel.eu.
  You can also unsubscribe via a hyperlink in every email we send.
• If you create an account, we store your data on a Secure Server. In your account we store information such as your name and address, telephone number, e-mail address, delivery and payment details, so that you do not have to enter this for every new order.
• Data about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.
• If you decide to write a review, you can choose whether to add your name or other personal information. We are curious about the opinions of our visitors, but reserve the right not to publish contributions that do not meet our site conditions.
• If you respond to a promotion or competition, we ask for your name, address and email address. We use this data to carry out the promotion, announce the prize winner(s), and measure the response to our marketing campaigns.

Bintra will not sell your personal information to third parties and will only make it available to third parties involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.

Your personal information is safe with Bintra.

We appreciate the trust you place in us and we will therefore handle your data with the utmost care. Your data will be protected and treated confidentially at all times.

Naturally, you have the right to inspect and amend the data stored by us, for this you can make an appointment with us by telephone on: 085 488 59 11

Bintra Privacy Policy

https://www.netwerkkabel.eu

About our privacy policy

Bintra cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Bintra. The starting date for the validity of these conditions is 22/05/2018, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, whose contact details can be found at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is visible.

Online store software

LightSpeed

Our online store was developed with Lightspeed software. Personal data that you make available to us for the benefit of our services will be shared with this party. Lightspeed has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Lightspeed is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Lightspeed uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Lightspeed reserves the right to share collected data within its own group to further improve services.

Email and mailing lists

Reloadify

Our website uses Reloadify, a third party that sends email traffic from our website
and handles the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent via Reloadify's servers. Reloadify will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the 'unsubscribe' link. If you click here you will no longer receive emails from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by Reloadify. Reloadify uses cookies and other internet technologies that provide insight into whether emails are opened and read. Reloadify reserves the right to use your data to further improve the services and to share information with third parties in this context.

G Suite

We use the services of G Suite for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail does not have access to our mailbox and we treat all our email traffic confidentially.

Payment processors

Mollie, Billink, Klarna, PayPal

We use the platforms of Mollie, Billink, Klarna and PayPal to process (part of) the payments in our online store. Mollie, Billink, Klarna and PayPal process your name, address and place of residence details and your payment details such as your bank account or credit card number. Mollie, Billink, Klarna and PayPal have taken appropriate technical and organizational measures to protect your personal data. Mollie, Billink, Klarna and PayPal reserve the right to use your data to further improve the services and to share (anonymized) data with third parties in this context. In the case of an application for a deferred payment (credit facility), Mollie, Billink, Klarna and PayPal share personal data and information regarding your financial position with credit rating agencies. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie, Billink, Klarna and PayPal services for which they engage third parties. Mollie, Billink, Klarna and PayPal do not store your data for longer than is permitted by the legal periods.

Reviews

Kiyoh

We collect reviews via the Kiyoh platform. If you leave a review via Kiyoh, you are required to provide your name, place of residence and email address. Kiyoh shares this information with us so that we can link the review to your order. Kiyoh also publishes your name and place of residence on its own website. In some cases, Kiyoh may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and email address with Kiyoh. They only use this information for the purpose of inviting you to leave a review. Kiyoh has taken appropriate technical and organizational measures to protect your personal data. Kiyoh reserves the right to engage third parties to provide services, we have given Kiyoh permission for this. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Kiyoh's services for which they engage third parties. Kiyoh stores your personal data as long as you keep the review published on the platform. Kiyoh has appointed a Data Protection Officer, you can find the contact details of this officer on Kiyoh's website.

Shipping and logistics

DHL / PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL and PostNL to carry out deliveries. It is necessary for us to share your name, address and residence details with DHL and/or PostNL. DHL and PostNL only use this information for the execution of the agreement. In the event that DHL and PostNL engage subcontractors, DHL and PostNL will also make your data available to these parties.

Invoicing and accounting

Quick start

We use the services of Snelstart to maintain our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used to administer sales invoices. Your personal data is sent and stored protected. Snelstart is obliged to maintain confidentiality and will treat your data confidentially. Snelstart does not use your personal data for purposes other than those described above.

Purpose of data processing

General purpose of the processing

We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data collected automatically by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation in tax and criminal investigations

In appropriate cases, Bintra may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities offered by the law.

Retention periods

We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard this as a request to be forgotten. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.

Your rights

Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights.

In principle, to prevent misuse, we only send copies and copies of your data to your email address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, in the case of a request to be forgotten we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.

You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.
Right of inspection

You always have the right to inspect the data that we process or have processed that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we process that relates to your person or that can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.

Right to portability

You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you, processed by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can no longer be guaranteed.

Right to object and other rights

Where appropriate, you have the right to object to the processing of your personal data by or on behalf of Bintra. If you object, we will immediately stop data processing pending handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing.

You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be obliged to provide access to this data based on applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (Ads) and other Google services and products.

Third party cookies

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.

Contact details

Bintra bv

Hamerstraat 8

7556 MZ Hengelo

The Netherlands

T (085) 488-5910

E sales@bintra.nl

Contact person for privacy matters

Jarno Heideman